Benefits of Using Microsoft Dynamics 365

By: Robert Scoble

Microsoft Dynamics 365 has generated quite a buzz. If you would like to get the solution along with its associated benefits explained clearly and concisely, there are 10 amazing benefits discussed below. However, it is first important to have a quick peek at exactly what Microsoft Dynamics 365 is all about.Microsoft Dynamics 365 has generated quite a buzz. If you would like to get the solution along with its associated benefits explained clearly and concisely, there are 10 amazing benefits discussed below. However, it is first important to have a quick peek at exactly what Microsoft Dynamics 365 is all about.
If you are looking for a cloud-based solution that offers all that you require for both ERP and CRM, you will only find it in Microsoft Dynamics 365. It essentially unifies both capabilities into applications capable of working seamlessly together across:

  • Marketing
  • Sales
  • Project Service Automation
  • Financials
  • Operations
  • Field Service
  • Customer Service

The applications are integration with tools that you probably already use such as Excel and Outlook and brings the power of digital intelligence to all decisions that you make. The great thing is the fact that the number of things that you can do with Dynamics 365 keeps on growing.

Here Are 10 Benefits of Microsoft Dynamics 365 For Your Company:

1. Start with Your Current Needs and Keep Adding Apps as Your Needs Change

Microsoft Dynamics 365 is designed for simplicity with duplicate detection rules. Use individual apps capable of working either together or on their own to ensure that you develop a solution that meets your needs. In case your situation changes and have new needs, you can find applications to help you grow.

2. Understand Customers in a Totally Different Way

Microsoft Dynamics 365 helps bring all kinds of customer data together so that you may get a better picture of your customers. The pre-built KPIs can help you understand the customer journey better with real-time updates. It even allows you to customise the customer experience and easily track and measure the health of customer relationships.

3. Flexibility

It is more flexible to have a monthly operational cost and a subscription model compared to having capital costs. It is potentially far cheaper because you buy just what you need. Microsoft Dynamics 365 also eliminates the need to manage your own data server and centres, which translates to considerable savings.

4. Simplicity

Microsoft Dynamics 365 is based on purchase subscriptions based on role. You just have to subscribe people to the work they actually do instead of having to buy a single large licence that covers all roles.

5. Scalability

Microsoft Dynamics 365 offers a monthly subscription that allows you to scale up or down as your needs change, for instance in relation to holidays or Christmas. You just pay for what you need when you actually need it.

6. Ease of Use

Microsoft Dynamics 365 is based on the new app market by Microsoft known as AppSource where you can easily search and discover apps that both you and your company needs. It is what makes the solution easy to use and understand. You can easily find an app to help you if and when your needs change.

7. Agility

Microsoft Dynamics 365 transforms how you manage daily situations and customer data. Barriers between core business platforms can be dissolved and you can make data start working seamlessly together. The Microsoft Common Data Model, which is a shared business database is core to the concept. It is responsible for connecting all the processes and data together, which means that you no longer have to worry about silos of information.

8. Intelligent

Microsoft Dynamics 365 provides access to real-time insights with in-built predictive analytics. Azure Machine Learning, Cortana Intelligence, and Power BI are all natively embedded, which means that you have access to prescriptive advice, predictive insights, and actionable next steps.

9. Enhances Productivity

Microsoft Dynamics 365 increases the productivity of employees since they have access to the insights they require to make the best decisions as well as the tools required to do their work. By combining CRM, ERP, Office, and other apps into a single, cloud-based experience on a common data model, you create a platform that’s people-centric and makes the daily work of employees easier.

10. Security

Microsoft Dynamics 365 is a cloud-based solution that offers robust security and access controls for data and apps built into cloud servers, which include server hosting platform, network connectivity, physical datacentre, along with user and administrator access.
The bottom line is that Microsoft Dynamics 365 offers great potential when it comes to streamlining line-of-business as well as allowing for increased agility for companies, and cost reduction.